Last Updated: 15th April, 2026
At Leo Skepi Merch, we want you to be fully satisfied with your purchase. If you’re not happy with your order, we’re here to help.
1. Return Eligibility
You may request a return within 7 days of receiving your order.
To be eligible for a return:
- Item must be unused, unworn, and in original condition
- Item must be returned in its original packaging
- Proof of purchase is required
2. Return Process
To initiate a return:
- Email us at contact@lepskepimerch.com
- Provide your order number and reason for return
- Our team will guide you through the return process
3. Return Shipping
- Customers are responsible for return shipping costs
- Shipping charges are non-refundable
We recommend using a trackable shipping method.
4. Refunds
Once we receive and inspect your returned item:
- You will be notified of the approval or rejection
- If approved, your refund will be processed
You can choose between:
- Refund to original payment method (via Stripe)
- Store credit for future purchases
5. Sale Items
- Sale items are eligible for returns and refunds
- Same return conditions apply
6. Non-Returnable Items
We do not accept returns for:
- Used or worn items
- Items damaged after delivery
- Items returned after the 7-day window
7. Exchanges
We currently do not offer direct exchanges.
If you need a different size or item, please return your product and place a new order.
8. Damaged or Incorrect Items
If you receive a damaged or incorrect item:
- Contact us within 48 hours of delivery
- Provide photos as proof
- We will resolve the issue at no additional cost
9. Contact Us
For any return or refund inquiries:
Email: contact@lepskepimerch.com
Business Name: Leo Skepi Merch