At Leo Skepi Merch, we keep things simple, transparent, and focused on giving you the best experience possible.
1. How long does shipping take?
Orders are processed within 1–3 business days, and delivery typically takes 7–14 business days depending on your location.
2. Do you offer free shipping?
Yes, we offer free shipping on all orders above $100.
Shipping costs (if applicable) are calculated at checkout.
3. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email so you can follow your package in real-time.
4. What payment methods do you accept?
We accept secure payments via Stripe, including all major credit and debit cards.
5. Do you offer Cash on Delivery (COD)?
No, currently we only accept online payments to ensure a fast and secure checkout experience.
6. Can I return or exchange an item?
Yes, we offer 7-day returns on eligible items.
- Items must be unused and in original condition
- Customers are responsible for return shipping
For full details, please check our Return & Refund Policy.
7. What if I receive a damaged or wrong item?
No worries, we’ve got you covered.
Just contact us within 48 hours of delivery with photos, and we’ll resolve it at no extra cost.
8. Are your products true to size?
Yes, our products are designed with a true-to-size fit.
We recommend checking the size guide before placing your order.
9. Are these official products?
Leo Skepi Merch is an independent, fan-inspired brand and is not officially affiliated with Leo Skepi.
10. How can I contact you?
You can reach us anytime at:
We usually respond within 24–48 business hours.